The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways -- from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role The Sr Manager, Collections is responsible for the planning, developing and leading of the Collections function. One of the primary responsibilities is to manage all activities relating to the collection of receivables and asset management of the receivables portfolio on a worldwide basis. The incumbent is also responsible for coordinating the financial credit review process in conjunction with the Manager of Credit & Treasury. The individual will be the primary contact for finance operations support. This position is based in our Corporate headquarters in Bedford, MA. Your Impact - Plan, develop, lead and execute a world-class Collections function for the company - Lead, inspire, motivate and influence a staff of professional Credit and Collections Analysts - Drive an open, inclusive, value-based and high performing culture - Manage global collections activities to maximize cash flow, reduce DSO and improve aged portfolio of receivables. - Monitor and review client agings with all collectors, tracking call history reports, identifying problem accounts and determining resolution. - Serve as a primary resource to the Sales organization in working with clients on collection and recovery issues. - Oversee dispute resolution procedures, establish validity of client claims, resolve genuine disputes, and direct appropriate actions taken internally/externally to secure collection of legitimate debts. - Develop and enhance processes to forecast cash receipts on a quarterly basis, tracking DSO projections vs. revenue plans, establishing collections targets and manage staff to achieve cash goals. - Develop and enhance policies and procedures around collection processes in coordination with how they affect the extension of credit to Aspen clients. - Conduct quarterly bad debt review per policy; recommend changes to reserves and recommend transactions for write-off. - Manage receivables portfolio activity including any reporting and analysis for key performance indicators. - Establish 3rd party relations with outside service providers who may be engaged to aid in problem collections. - Determine actions to be take in cases of client bankruptcy or liquidation (in conjunction with Aspen's Legal Dept., where necessary), serve as Aspen's representative as required in bankruptcy situations to protect Aspen's assets. - Represent Aspen with outside auditors and advisors on normal audit and Sarbanes-Oxley related matters. - Serve as a primary internal resource to Aspen staff for inquiries regarding credit issues or collection matters. - Monitor cash applications and related activity for timeliness and accuracy. - Forecast collections for current and subsequent year What You'll Need - Bachelor's degree in Finance, Business Administration or related business field. Advanced degree desirable. - 10 years of progressive, broad experience in a multinational corporate setting with demonstrated functional responsibility of Collections organization. Software/technology industry experience is highly desirable. - 5-10 years of demonstrated management experience and experience leading, influencing and motivating teams. - Intellectually curious with high energy and a passion to make the organization successful - Strong collaboration essential; Drives business results through clear communication, empowerment and collaboration. - Domain expertise knowledge of integrated ERP financial systems, Oracle R12 preferred. - Advanced analytical and functional aptitude in the areas of financial analysis, risk assessment and Macroeconomic indicators. Expert PC and spreadsheet skills required. - Job requires some varied and nonstandard business hours required at quarterly peak intervals to support primary corporate business objectives.Salary Range: NAMinimum Qualification8 - 10 years Associated topics: call center manager, customer care manager, customer service team manager, expertise, guidance, lead, management experience, monitor, senior, supervisor
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