• Thermo Fisher Scientific
  • $117,600.00 -184,780.00/year*
  • Watertown, MA
  • Scientific Research
  • Full-Time
  • 2 Barnard Ave

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How will you make an impact?
The Sr. Manager of Global Key Accounts plays a vital role in the commercial success of the Reproductive Health (RH) organization and collaborates with RH Technical Support Service teams globally to ensure success of global RH key accounts.
Our team is committed to advancing solutions and uniquely positioned as the market leader in innovative and leading genetic analysis platforms serving the continuum of reproductive health. The RH vertical is tasked to tailor the powerful platforms including qPCR, CE, microarray and NGS to complete solutions designed for meeting the RH customers unmet needs and unleash the power of our largest collection of genetic analysis platforms for RH applications.
A global approach in our business model is essential to align account strategies, service and support strategies, pricing and account management. The Senior Manager for Global Key Accounts is central to our goal of bringing advanced technologies to our reproductive health customers.
Reporting to the head of the business unit, the Global Key Account Manager drives key account strategies to support their global expansion ambition and initiatives across multiple regions and align the strategies with both TSS and FAS support organization. This role owns the business unit global key account plan and revenue. This individual will own the executive level relationship with the key accounts and collaborate with regional TSS/ FAS/ FSE teams to a successful business expansion of these accounts.

What will you do?

  • Coordinate with Reproductive Health BU leadership and regional TSS to drive overall account strategy and influencing their overall business decisions and future plan
  • Coordinate with RH/CSD Product Management and management on instituting global price structure
  • Work across the regions to consolidate the account support needs, consumables consumption, market outlook, getting new sites up and running, consolidating forecast, anticipate future demand, escalating issues to the working group as needed and keeping all regions updated on the overall account health and status
  • Drive the drafting and updating of the global supply agreement in collaboration with legal
  • Work internally to begin to establish our support and service infrastructure and deploy on a global scale
  • Most importantly, this is a team sport provide the internal coordination and support in conjunction with all of our regional colleagues
  • Sales and regional connection develop a strong relationship with key sales leaders within the various regions to align on strategies and tactics.
  • Customer advocate ensure sufficient face time in front of customers to truly manage and influence market future trends. Gain credibility within key accounts to help drive account health and growth.
  • Build a scalable mechanism for marketing effectiveness assessment and management, marketing calendar management and visibility and dashboards
  • How will you get there:
    Bachelors degree in molecular biology or related discipline; Advanced degree highly desirable

    10 years of experience driving new business and revenue growth with a global biotechnology company

    Knowledge, Skills, Abilities
  • Broad and deep experience developing and deploying global marketing programs in Life Sciences.
  • Strong understanding of Reproductive Health market and industry trends to develop and deploy effective global marketing programs.
  • Demonstrated success working in a complex matrix environment including motivating and leading team members
  • Experience developing and conducting product training for a wide variety of audiences, including sales teams, regional marketing and customers.
  • Strong commercial understanding and awareness. Proven success in building collaborative partnerships with commercial teams (Sales, Field Applications, Technical Support) and internal teams (Product Management, Regulatory & Quality, R&D and Manufacturing).
  • Global Travel, 50% average
  • At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier, cleaner and safer.

    If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

    Associated topics: business, business analyst, capital, commercial, commission, economics, market, insurer, real estate, wholesale

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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